Sep 29, 2026 | Gig Economy
THE TACTIC The day before any client call, send three lines: what you’ll cover, what you need from them, and what you’ll both have decided by the end. Most client calls start the same way. A few minutes of small talk, then “So, what did you want to...
Sep 29, 2026 | Gig Economy
THE TACTIC Before quoting a large or unclear project, sell a small, fixed-price first phase that figures out what the project actually needs. A lead comes in with a big, fuzzy request. They want a new website, or a full bookkeeping cleanup, or a renovation plan, but...
Sep 28, 2026 | Inspiration
THE IDEA The goalposts moved so gradually you never noticed crossing them. Go back and find the goal you set on day one, and check it against where you are. Try to remember what you wanted when you started. Not what you want now, but then. For a lot of people it was...
Sep 28, 2026 | Inspiration
THE IDEA Working for yourself didn’t swap safety for risk. It swapped one kind of risk, which you couldn’t see or control, for another kind you can. At some point someone has probably asked you, with real concern, whether you miss the security of a regular...
Sep 28, 2026 | Inspiration
THE IDEA You don’t need to talk yourself into being good enough. Every paying client already made that decision, with their own money, when they had other options. There’s a particular kind of doubt that shows up on a Monday morning. It isn’t about...
Sep 25, 2026 | Technology
THE PRACTICE Adopt new apps and software only on a set day, and only if something else goes when they come in. You see a post about a scheduling tool that saves someone five hours a week. A peer mentions the project management app that finally fixed their workflow. An...
Sep 25, 2026 | Gig Economy
THE PRACTICE Write down every open item that’s in someone else’s hands, with the date you’ll chase it, so you can stop checking on it in your head. Most to-do lists only track the things you have to do. But a surprising amount of a solo...
Sep 24, 2026 | Start A Business
When a business starts to slide, the instinct is to look forward. New offer, new marketing, new website, new niche. What almost nobody does is look back at the people who already told them something was wrong, by leaving. Former clients and lapsed customers are the...
Sep 24, 2026 | Start A Business
In 2009, Kevin Systrom started building an app called Burbn. It was a location check-in app, the kind that was fashionable at the time, and it did a lot. You could check in at places, make plans with friends, earn points for going out and post photos. In March 2010 he...
Sep 24, 2026 | Start A Business
In 1903, James L. Kraft was a partner in a small cheese company in Buffalo, New York. While he was away on a business trip to Chicago, his partners dissolved the partnership without him. He was stuck in a strange city with no business and, by most accounts, $65 to his...
Sep 22, 2026 | Gig Economy
THE TACTIC End every project with a short written summary of what was done, what it produced, and what the obvious next step is, sent while the client is still happy. Most projects end with a whimper. You send the final deliverable, the client says thanks, the invoice...
Sep 22, 2026 | Gig Economy
THE TACTIC Offer your best clients a prepaid block of hours at a small discount, so they stop asking for quotes on small things and you stop invoicing for them one at a time. Every solo operator has a client who sends small requests. A tweak here, a quick fix there, a...
Sep 22, 2026 | Gig Economy
THE TACTIC Replace “I can’t take this on right now” with a real waitlist: a specific start date, a small deposit to hold it, and a follow-up you actually send. The best problem a solo operator can have is too much work, and most of us handle it...
Sep 21, 2026 | Inspiration
The exciting version of your business lives in your head. The boring version, the one where you do the same competent thing every week, is the one that actually pays you. Nobody starts a business to send invoices on time. You start because of the version in your head:...
Sep 21, 2026 | Inspiration
Confidence built on a pep talk lasts a morning. Confidence built on a record of what you’ve already gotten through lasts, so keep the record. Think back to the worst month you’ve had in this business. Not a rough one. The worst one. The month a big client...
Sep 21, 2026 | Inspiration
You don’t have to be the best in your field. You have to still be here in three years, and most of the people you’re worried about won’t be. Look at the people who started around the same time you did. The ones in your trade group, the ones you...