Understanding and Addressing Stress

Understanding and Addressing Stress

Feeling stressed? You’re not alone. Recent studies show that more people are experiencing higher levels of stress these days and for longer periods. Stress is often defined as a normal reaction to everyday challenges. It can be short-term, long-term, or recurring. It...
One Round of Notes, Not Twelve

One Round of Notes, Not Twelve

You send a draft on Monday. By Wednesday you’ve had a text asking for a bigger logo, an email saying the client’s partner wants a different color, a comment in the shared file about the headline, and a voicemail that cancels the logo request. Every note...
Stop Writing the Same Email From Scratch

Stop Writing the Same Email From Scratch

A new inquiry asks what your rates are. A client asks what happens after they sign. Someone wants to know why the job takes four weeks. You know these answers by heart, but each time you start with a blank reply box, hunt for the right wording, second-guess the tone,...
Give Your Admin One Afternoon

Give Your Admin One Afternoon

Admin rarely takes much time in any single moment. Five minutes to send an invoice. Ten to upload receipts. A few minutes to pay a bill, answer the accountant, renew a domain. The trouble is that it shows up every day, in small pieces, right in the middle of...
Find Out How Much Trouble You’re Actually In

Find Out How Much Trouble You’re Actually In

When a business starts to slip, the owner usually feels it before they can measure it. Fewer calls. A quieter inbox. A bank balance that seems lower than it should be. That feeling is useful as an alarm, but it’s a poor guide to what to do next. Some owners...
Listerine Spent 40 Years Looking for Its Problem

Listerine Spent 40 Years Looking for Its Problem

In 1879, a St. Louis chemist named Joseph Lawrence created an alcohol-based antiseptic and named it Listerine, after Joseph Lister, the surgeon who championed sterile surgery. Lawrence first promoted it as a surgical antiseptic. Two years later he licensed the formula...
Angry Birds Was Rovio’s 52nd Game

Angry Birds Was Rovio’s 52nd Game

In 2003, three university students in Finland, Niklas Hed, Jarno Väkeväinen and Kim Dikert, won a game development competition and used the win to start a small studio called Relude. Two years later, after bringing in its first angel investor, the company renamed...
Book the Recovery Day When You Book the Deadline

Book the Recovery Day When You Book the Deadline

THE PRACTICE Whenever you agree to a demanding deadline, block the day after it as a light day at the same moment, before anything else can claim it. Big deadlines have a familiar pattern. The week before is long days and late nights. You hit the deadline, send the...
Nobody Set Up Your Desk

Nobody Set Up Your Desk

THE PRACTICE Give your own workspace the same check an employer would: chair, screen height, lighting and how often you get up. Fix the worst problem first. At many larger companies, someone thinks about how you sit. There’s an adjustable chair, a monitor at the...