Democrat and Republican Small Business Owners Agree

Democrat and Republican Small Business Owners Agree

Overall, small businesses express little confidence in current business policies and policy-making. Almost three-quarters (73%) believe these policies favor large companies over small businesses. This sentiment spans political affiliations, with 79% of Republican and...
Beyond the Numbers

Beyond the Numbers

The recent U.S. Jobs report triggered some concerns throughout the economy as unemployment rose for the fourth straight month. These results have triggered much conversation relative to the state of the economy, interests’ rates, stock prices, virtually anything and...
At What Pace Should Small Business Scale?

At What Pace Should Small Business Scale?

When it comes to scaling a small business, business leaders are often faced with a problem – should they prioritize rapid growth or focus on long-term sustainability? Rapid Growth: Seizing Opportunities Expanding rapidly can be a desirable strategy for...
The Benefits of Customer Service Excellence

The Benefits of Customer Service Excellence

In the world of modern business, outstanding customer service is the key to lasting relationships and staying ahead in the competitive race. To provide excellent customer service, one must go beyond merely addressing customer inquiries or resolving issues. Taking...