ACI Specialty Benefits is your partner for emotional wellness, and offers best-in-class Member Assistance Program (MAP) solutions designed to improve member engagement and emotional health. reduce stress and make life easier. Through ACI’s network of clinicians, life coaches and work-life specialists, members receive comprehensive support for any personal or professional need.
ACI’s MAP Differentiators:
- 24/7 Program Access – Call, Text, Email, Live Chat, Mobile Apps, Web Services
- All Family Members Covered – Regardless of Location or Relationship
- Face-to-Face, Telephonic and Online Clinical Sessions
- Financial Wellness Consultation and Referrals
- Always ‘Live Answer’ – No Automated Prompts
- Veteran and Military Family Support
- Total Well-Being Benefits – Mental, Physical, Emotional
ACI will provide comprehensive MAP services including clinical assessment, referral and short-term problem resolution, as well as integrated work-life referrals.
Assessment and Clinical Support Services
- Assessment, referral and short-term problem resolution
- Four (4) face-to-face clinical sessions
- Unlimited telephonic and video sessions and access to panel of in-house clinicians
- Provider network of over 55,000 nationwide
- All contact is compliant with HIPAA, ACA and relevant state and federal regulations
Personal Services
Can’t seem to find a reliable plumber? Need a new hairdresser after the last style fiasco? The EAP Benefit now includes resources for Personal Services! Get information and referrals on anything from dry cleaning to event planners and more:
- Home Services
- Fitness
- In-home Personal Care
- Massage/Salon/Spas
- Errand Runners
- Entertainment
- Holiday and Birthday Ideas
