ADT

THE PRACTICE For one week, note after each task, call or client interaction whether it left you energized, neutral or drained. Then use what you learn to reshape your week. Two days can have exactly the same number of working hours and feel completely different. One...

THE PRACTICE Decide now which days you'll work, which you won't, and what your deadlines are for the holiday season. Then tell your clients in early November. For many small business owners, the end of the year arrives the same way every time. Clients suddenly want...

THE PRACTICE After any difficult call or message, take five minutes to write down what happened, decide the next step, and physically reset before going back to work. A client calls unhappy about the project. Another sends a sharp email questioning your invoice. A...