Put a “Starting At” Price on Your Website

Put a “Starting At” Price on Your Website

THE TACTIC Publish a starting price for each of your main services, so leads who can’t afford you filter themselves out before they ever book a call. Many small businesses keep their prices off their website. The reasons sound sensible: every project is...
Turn Your Most Common Job Into a Product

Turn Your Most Common Job Into a Product

THE TACTIC Take the job you’re asked for most often, give it a name, a set price and a defined scope, and sell it as a package instead of quoting it from scratch every time. Most solo operators have one job they do more than any other. The bookkeeper’s...
Make the Proposal Payable

Make the Proposal Payable

THE TACTIC Add the deposit, and a way to pay it, directly to every proposal, so accepting the work and paying to start it are the same step. Here’s how most small deals close. You send a proposal. A few days later the client replies, “Looks great,...
Stop While You Still Know What’s Next

Stop While You Still Know What’s Next

The hardest part of most work isn’t the middle. It’s the first ten minutes. You sit down, open the file and stare at it. Where were you? What was the plan? You reread yesterday’s notes, check email “just quickly,” tidy a folder, and...
Give Clients Two Call Days

Give Clients Two Call Days

A single 30-minute call at 11 a.m. doesn’t cost you 30 minutes. It costs you the morning. You can’t start anything big at 9:30 because the call is coming. After it ends, you need a few minutes to write notes and send the follow-up, and by then it’s...
Define Done in One Sentence

Define Done in One Sentence

Most tasks don’t take too long because they’re hard. They take too long because nobody decided what “done” looks like. “Work on the website” can eat a whole afternoon and still not be finished, because it was never finishable. It...