Every quote goes out with two options, a solid version and a fuller one, so the client’s question changes from “should I?” to “which one?”

A single price is a yes-or-no question, and you’ve handed the client the “no.” They look at the number, compare it to whatever figure was in their head, and decide whether you’re worth it. There’s nothing else on the page to think about. When the answer comes back “let me think about it,” that’s usually what happened.

Two prices turn the same moment into a comparison. Now the client is weighing one version of working with you against another version of working with you. Not working with you at all has quietly dropped off the menu.

Why it works

People are much better at judging things relative to each other than in isolation. Ask someone if $3,000 is fair for a website and they have no idea. Show them a $3,000 version and a $4,800 version, with a clear difference between them, and suddenly they can reason about it. The second option gives the first one context, and the first option makes the second one feel like a choice rather than an upsell.

It also surfaces budget without the awkward question. The option a client gravitates toward tells you what they can spend, and a surprising number choose the fuller version once they can see what it includes. Most operators who switch to two options find their average project size goes up without a single price increase.

How to run it

Build the solid option first. This is the complete, no-corners-cut version of the job at your normal rate. It has to stand on its own. If a client picks it, you should be happy to do it. A deliberately weak “cheap” option insults the client and undermines the whole thing.

Build the fuller option by adding what they’ll want next. Not padding. The things clients reliably ask for a month after the project ends: the extra round of revisions, the training session, the maintenance period, the second location, the rush delivery. Price it at roughly 40 to 70 percent more than the solid option. Much less and the difference isn’t worth a decision. Much more and it reads as a decoy.

Name them by outcome, not by size. “Launch” and “Launch and Grow” beat “Basic” and “Premium.” Nobody wants to tell their partner they bought the basic one.

Put them side by side on one page. Same layout, same order of items, with the differences easy to spot. If the client has to hunt for what changed between the two, the comparison stops working.

Recommend one. A single line: “Most clients in your situation choose Launch and Grow because of X.” You’re the expert. Say which one you’d pick and why. Clients want the guidance and it removes the last bit of friction.

The mistake most people make

Offering three or four options. Two is a decision. Four is homework, and homework gets put off. If you can’t resist a third, make it a clearly larger engagement that only a few clients will need, and expect almost nobody to pick it.

The other mistake is putting the same thing in both options with a different price. The fuller option has to contain something real that the client can picture using. If you can’t name what’s different in one sentence, it isn’t different.

Do this today

Take the last quote you sent. Write a second version of it that adds the two things that client is most likely to ask for later, and price it. Look at the two side by side. That’s your template. The next quote you send goes out with both.

Article contributed by
The AFE Editorial Team