3 Ways To Improve Customer Service
Most adults have experience with some sort of customer service jobs. I spent a long time working as a customer service representative to get myself through my undergrad. Later on, working as a content manager in a newsroom, I realized that all that time I spent...
Acing A Freelance Pitch
In my perfect world, all my freelancing clients reach out to me and ask me to write pieces for them. Editors from around the world beg for the opportunity to ready my work. Unfortunately, most of the time, I have to be the one reaching out to potential clients. The...
Questions Freelancers Should Ask Prospects
Working as a freelancer can be a tricky business. Sometimes, getting hired by a company means you’re in it for the long run. Other times, you might just be hired for a seasonal project. Whatever the case may be, sometimes freelancers can get a little eager to start a...
Finding Your Target Audience
As a writer, you’ll hear all about the importance of keeping up with a blog. During my undergrad, practically every professor in the communication department drilled in into my skull. I must have had half a dozen blogs I was creating daily content for by my senior...
Which Social Media Is Best For My Business
When my dad published a novel, “Sons of Jupiter,” by Scott Michael Brady, his publisher told him he would need to get on social media. He was already on Facebook, but his incredibly private settings made it impossible to share anything with the public. He...
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