ACI Specialty Benefits

(Not available for all membership levels.)

ACI Specialty Benefits is your partner for emotional wellness, and offers best-in-class Member Assistance Program (MAP) solutions designed to improve member engagement and emotional health. reduce stress and make life easier. Through ACI’s network of clinicians, life coaches and work-life specialists, members receive comprehensive support for any personal or professional need.

ACI’s MAP Differentiators:

• 24/7 Program Access – Call, Text, Email, Live Chat, Mobile Apps, Web Services
• All Family Members Covered – Regardless of Location or Relationship
• Face-to-Face, Telephonic and Online Clinical Sessions
• Financial Wellness Consultation and Referrals
• Always ‘Live Answer’ – No Automated Prompts
• Veteran and Military Family Support
• Total Well-Being Benefits – Mental, Physical, Emotional

ACI will provide comprehensive MAP services including clinical assessment, referral and short-term problem resolution, as well as integrated work-life referrals.

Assessment and Clinical Support Services

• Assessment, referral and short-term problem resolution
• Four (4) face-to-face clinical sessions
• Unlimited telephonic and video sessions and access to panel of in-house clinicians
• Provider network of over 55,000 nationwide
• All contact is compliant with HIPAA, ACA and relevant state and federal regulations

Personal Services

Can’t seem to find a reliable plumber? Need a new hairdresser after the last style fiasco? The EAP Benefit now includes resources for Personal Services! Get information and referrals on anything from dry cleaning to event planners and more:

• Home Services
• Fitness
• In-home Personal Care
• Massage/Salon/Spas
• Errand Runners
• Entertainment
• Holiday and Birthday Ideas

(Not available for all membership levels.)