Group Basic Services

Benefits to you:

24/7/365 Service
Access to licensed, board-certified physicians. Little or no time missed from work. No crowded waiting rooms or appointment times

Convenience
Talk to a doctor any time, day or night, on the weekend or when traveling away from home. No inconvenience or hassle of traveling to the doctor’s office, urgent care or ER and waiting to be seen.

Saves Money
1.800MD reduces unnecessary doctor’s office and emergency room visits. Up to 70 percent of all urgent care and emergency room visits are unneeded, costly and can be handled with a 1.800MD telephone or video consultation.

Quality Care
With an average of 15 years of internal medicine, family practice or pediatrics experience, you can rest assured each physician is properly licensed in your state, board-certified and verified by the National Physician Data Base and the American Medical Association.

Continuity of Care
Real-time access to medical records, and the ability to send them to your primary care physi-cian or other providers.

Wellness and Preventative Health Tools
The 1.800MD member portal contains information and tools to help you make informed health care decisions.

E-prescriptions
If a 1.800MD physician recommends medication as part of your treatment plan, the prescription will be digitally sent to the local pharmacy of your choice.

Commonly Treated Conditions

• Allergies
• Arthritic
• Pain Cold & Flu
• Tonsillitis
• Laryngitis
• Pharyngitis
• Skin Infections
• Gastroenteritis
• Ear Infection
• Pink Eye
• Insect Bites
• Minor Burns
• Respiratory Infections
• Sinusitis
• Sprains and Strains
• Urinary tract Infection
• Consulting for International and Domestic Travel
• AND MUCH MORE!

Frequently Asked Questions

How to Use This Benefit

1. Make sure your optional basic benefits are actived. If you haven't already done so, fill out the form at the top of this page.
2. Activate 1.800 MD Membership: To activate your account, please visit www.services.1800md.com/ and enter your Member Number. Your Member Number is your AFE Customer Reference ID, which can be found in your AFE member portal. Next enter your Group Number which is 1800MD3392020 or you can enter your First Name, Last Name and Date of Birth. Once you are logged into your Member Portal, you will need to complete your quick and easy Health History form. This MUST be completed before requesting a consultation.
3. Request a Consultation: Simply request a consultation straight from your Member Portal. (Your basic member information, pharmacy information and symptoms will be noted at this step).
4. Talk to a Doctor: A physician will call you within 1 hour for a diagnosis and if necessary e-prescribe to your pharmacy of choice.
5. Continued Care: Your consultation notes and prescription information can be found on your member portal for you to share with your care coordinator or primary care physician if desired.

Careington's Pass Concept

As a member of AFE, your ultimate pass to health care savings is Careington’s Pass Concept. Never before has it been this easy to spend so little and save so much! Simply pay a one-time fee of $20 for the pass, or passes, of your choice and save on your next visit to a participating dentist.

DentalPass

This pass was created to help individuals save on expensive dental care. Simply purchase a $20 pass and you will save 20% to 50% on most dental procedures. Save on cleanings, exams, x-rays, crowns, dentures, fillings and more! Plus, it is simple to use. Take your pass to a participating dentist in your area, and in return, you will receive discounts on the regular-priced fees.

No Cost Prescription Program

The No Cost Prescription Program helps you save on the price of brand name and generic prescription medications. The No Cost  Prescription Program is included with the purchase of any pass, or you can get the No Cost Prescription Program on its own!

• Members will have access to savings between 15% to 60% off the retail price of generic drugs and 15% to 25% off the retail price of brand name drugs.
• Over 62,000 pharmacies accept your discount card including national chains and independent pharmacies.
• The pharmacist will enter your information from the identification card and you will receive savings at the time of purchase

Pass Details

• 30-day use
• Pay discounted rate at time of service
• Pass is valid for one individual
• Can be used for general dentistry and specialty treatment
• No administrative forms
• No waiting! Savings start immediately
• No long-term commitment or complicated cancellation process
• No-cost prescription program with purchase

How to Use This Benefit

To purchase a pass and start saving immediately, please visit www.lovemypass.com/afeusa and click "Learn More" for the pass or passes you’d like to purchase. Next, you can search for eligible providers by entering a zip code or provider name. Once you’ve completed your search for an eligible provider, you can click on "Get Pass!" to complete your pass purchase.

1. Make sure your optional basic benefits are actived. If you haven't already done so, fill out the form at the bottom of this page.
2. Complete Billing Options and then click "Continue to Step 2".
3. Complete Member Information and then click "Continue to Step 3".
4. Complete Payment and then click "Review Order".
5. Review your order and if all is accurate, click "Place Your Order".

Search for a participating provider on the website or call (833) 804-8331. Within 2-3 business days, you’ll receive an email with your membership card and kit, but you can start using your pass immediately after enrolling.

VSP Vision Savings Pass

VSP® Vision Savings Pass™ is a discount vision program that offers immediate savings on eye care and eyewear. This is not an insurance plan.

See the Savings

• Access to discounts through a trusted, private practice VSP network doctor
• One rate of $50 for an eye exam (1)
• Special pricing on complete pairs of glasses and sunglasses
• 15% savings on a contact lens exam (2)
• Unlimited use on materials throughout the year
• Exclusive member extras, like special offers

Unlimited Annual Material Use (3)

Your VSP Vision Savings Pass can be used as often as you like throughout the year. With the best choices in eyewear, we make it easy to find the perfect frame that’s right for you, your family, and your budget. Choose from great brands like bebe, CALVIN KLEIN, Cole Haan, Flexon, Lacoste, Nike, Nine West, and more. (4)

Member Out-of-Pocket Cost

Check Out vsp.com

As a VSP® member, you have access to vsp.com and the VSP Vision Care App. Both offer easy navigation and a personalized dashboard, so you can get the benefit information you need, exactly when you need it.

Your VSP Dashboard
Once logged in, My Dashboard is your homepage. You’ll find a quick view of your benefit information, access to your claim history, and you can print your Member ID Card, plus more.

Personalized Benefits Section
The My Benefits tab shows your benefits history and an explanation of how you and your dependents can use your benefits.

Special Offers and Savings
We put our members first by providing exclusive offers from VSP and leading industry brands, totaling more than $3,000 in savings. Log in to your VSP account and take advantage of these offers and save even more.

Improved Find a Doctor Page
The search capabilities are endless on the Find a Doctor page. View a map and use the drop-pin functionality to find the right VSP network practice location for you. You can also filter by business hours or appointment availability. Look for the orange VSP Premier Edge™ banner to find a VSP network eye doctor that will help you maximize your savings!

How to Use This Benefit

Create a vsp.com account to get the most out of your vision benefits.

VSP Vision Care App

Scan the QR code with your smart phone to download the VSP Vision Care App from the Apple App or Google Play stores. Get instant access to your benefit coverage, member ID card, exclusive member extras, and more.

Established in 1995, Pet Assure is America’s veterinary discount plan. As an alternative or addition to pet insurance, Pet Assure helps pet owners like you save on veterinary care. Pet Assure members save 25% at participating veterinarians on all in-house medical services, including: Office visits, dental work, surgeries, X-rays, vaccinations, spay & neuter, hospitalization, emergency visits.

• 25% savings on all in-house medical services at participating veterinarians
• Members simply show their ID card at the time of service and receive an instant discount
• All pets are eligible, even elderly pets and pets with pre-existing conditions
• Participating veterinarians in all 50 states and Puerto Rico - Participating veterinarians can be found by searching at petbenefits.com/search
• Used as an alternative or addition to pet insurance
• Access your digital ID card through the Pet Assure app
• Show your card to any participating
  veterinarian
• Receive an instant 25% discount on all inhouse medical services at every appointment

Pet Assure Veterinary Discount Plan

Since Pet Assure is not insurance- it’s a discount that the vet gives- there are no forms to fill out, no waiting for reimbursements and no denials of coverage. There is no maximum annual amount. Pre-existing conditions are covered.

What is Pet Assure?
Pet Assure is a veterinary discount plan that has been providing pet owners with affordable, high-quality veterinary care since 1995. With Pet Assure, you will save 25% on all in-house medical services at participating veterinarians in all 50 states.

How do I use Pet Assure?
When you visit a participating veterinarian, present your Pet Assure member ID card from the Pet Assure app at checkout, and the veterinary staff will apply a 25% discount to all in-house medical services. There is no paperwork or forms to fill out. You can use your savings immediately upon enrollment in the program.

What procedures are discounted?
Participating veterinarians discount all in-house medical services. This includes the office visit, vaccinations, surgery, dental cleaning, spay and neuter surgery, x-rays and any other procedures the vet performs. Even procedures related to pre-existing conditions are discounted.

Are there any exclusions?
No, there are absolutely no exclusions. All in-house medical services are covered, including wellness, sick and emergency care. You can enroll any type of pet, regardless of type, breed, age or health.

Is Pet Assure insurance?
No. Pet Assure is a veterinary discount plan that gives you an instant discount at the time of service when you visit a participating veterinarian. There are no claim forms to fill out or waiting for reimbursements.

How to Use This Benefit

Call PetAssure at (888) 789-7387. 

Search our network of Veterinarians:  www.petassure.com/search/

1 in 3 pets goes missing in their lifetime, and 90% of those without proper ID never return home. All Total Pet Plan members can increase the chances their pet is returned home safely with our lost pet recovery service. Your pet’s cloud-based profile includes space for contact details, pet medical records, documents, medical alerts, and more for easy access and sharing from anywhere.

How to Use This Benefit

1. Request a Tag
   Register your pets for ThePetTag service and order your free pet tags in your Pet Benefit Solutions account. If you have any questions, you can call customer service at (800) 891-2565.
2. Attach a Tag
   Always keep your pet’s tag attached to his/her collar to give your pet a better chance of returning home safely.
3. Your Pet is Found
   Your pet’s rescuer will scan the tag with their smartphone to access your pet’s cloud-based profile and help your pet return home safe and sound faster than a microchip.

Assessment and Clinical Support Services

Document Preparation

• Will Preparation
• Complaint Letters
• Deeds
• Living Trusts
• Personal Service Agreements
• Home Financing
• Personal Financing
• Investment
• Retirement
• Leases continued services

Services include do-it-yourself document preparation through the Online Legal and Financial Resource Center, as well as document assistance services at a reduced fee.

How to Use This Benefit

Visit https://mylifeexpert.com/ or call their number and give them your company code.

AllOne Health is your partner for emotional wellness, and offers best-in-class Member Assistance Program (MAP) solutions designed to improve member engagement and emotional health. reduce stress and make life easier. Through AllOne Health’s network of clinicians, life coaches and work-life specialists, members receive comprehensive support for any personal or professional need.

AllOne Health's MAP Differentiators:

• 24/7 Program Access - Call, Text, Email, Live Chat, Mobile Apps, Web Services
• All Family Members Covered – Regardless of Location or Relationship
• Face-to-Face, Telephonic and Online Clinical Sessions
• Financial Wellness Consultation and Referrals
• Always ‘Live Answer’ – No Automated Prompts
• Veteran and Military Family Support
• Total Well-Being Benefits - Mental, Physical, Emotional

MAP Clinical Services and Work-Life Benefits

AllOne Health will provide comprehensive MAP services including clinical assessment, referral and short-term problem resolution, as well as integrated work-life referrals.

Assessment and Clinical Support Services:

• Assessment, referral and short-term problem resolution
• Four (4) face-to-face clinical sessions
• Unlimited telephonic and video sessions and access to panel of in-house clinicians
• Provider network of over 55,000 nationwide
• All contact is compliant with HIPAA, ACA and relevant state and federal regulations

Personal Services

Can’t seem to find a reliable plumber? Need a new hairdresser after the last style fiasco? The EAP Benefit now includes resources for Personal Services! Get information and referrals on anything from dry cleaning to event planners and more:

• Home Services
• Fitness
• In-home Personal Care
• Massage/Salon/Spas
• Errand Runners
• Entertainment
• Holiday and Birthday Ideas

How to Use This Benefit

Visit their website at https://allonehealth.com/ or call them. Provide the "company code" and they will assist you from there.

Retail Rx Savings Card can be used at over 65,000 national retail and independent pharmacies for generic medications providing up to an 85% savings and brand medications savings up to 15% savings. Present card to your pharmacist who will confirm eligibility and apply savings to reduce the cost of your medication. You will pay the reduced cost to the pharmacy.

Members save on cash pay medications at over 65,000 pharmacies when your medication.

How to Use This Benefit

Check your membership card for details.

• Rybelsus
• Faxiga
• Latuda
• Otezla
• Rexulti
• Keppra
• Elquis
• Tresiba
• Januvia
• Breo Ellipta
• Xarelto
• Creon
• Qvar
• Progesterone
• Rosuvastatin
• Albutero Sulfate
• Simvastatin
• Jardiance
• Venlor -XR
• Trulicity

I’m on Medicare

My medication is not covered under Part D, Advantage plan, or I am in the donut hole.

How to Use This Benefit

1. Price your medication.
2. Complete your order online or call (855) 633-7977 to order/refill with Customer Service.
3. Your medications ship directly to you.

A signed prescription from your doctor is required to complete your order.