Culture is the glue that holds a business together. But as a business grows, it may struggle to maintain its culture. Here are three considerations to keep in mind as you strengthen and develop your systems.
It’s difficult to overstress the importance of hiring for culture fit. One way to do this is by using a team approach when hiring. Ensure your new hires interact well with the people they’ll be working with day to day, and make sure to discuss your values with new hires throughout the hiring and onboarding process.
The feedback your employees give you is invaluable. Failing to listen to employee feedback is a surefire way to ruin an otherwise strong culture. This can mean working on the floor of your restaurant one day, having weekly face to face meetings with your whole team, or even just clearly communicating to your employees that you care in some other way. But whatever approach you take, make sure to keep the lines of communication open.
Take time to celebrate your employees whenever you get a chance. This will increase satisfaction and make them feel cared about. Celebrate birthdays, anniversaries, and accomplishments. Your employees, like most of us, need to feel appreciated more than once a year at the Christmas party.
Is cultivating health part of your company’s culture? One of the member benefits of AFEUSA is discounts on programs like this one from Burnalong. AFEUSA members get 50% off annual membership fees!
Director of Communications